Sureway Tax SolutionsTerms and Conditions
Last updated: 7/28/2025
1. Acceptance of Terms
By accessing and using the services provided by Sureway Tax Solutions, a division of Selective Asset Holdings LLC ("Sureway Tax Solutions," "we," "us," or "our"), you accept and agree to be bound by the terms and provision of this agreement.
If you do not agree to abide by the above, please do not use this service.
2. Description of Service
Sureway Tax Solutions provides AI-powered tax preparation and consultation services, including but not limited to:
- Individual and business tax preparation
- AI-powered document processing and classification
- Tax consultation and planning services
- Secure document storage and management
- Online client and admin portals
3. User Responsibilities
You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Use the service only for lawful purposes
- Not attempt to gain unauthorized access to our systems
- Comply with all applicable laws and regulations
4. Privacy and Data Protection
We are committed to protecting your privacy and maintaining the confidentiality of your information. Our privacy practices are detailed in our Privacy Policy, which is incorporated into these terms by reference.
All tax documents and personal information are encrypted and stored securely in compliance with industry standards and applicable regulations.
5. Document Retention Agreement
Retention Period: We retain uploaded documents and downloadable documents for 10 yearsin accordance with tax record keeping requirements and professional standards.
Storage Security: All documents are stored in an encrypted format to ensure the highest level of data security and protection against unauthorized access.
Access Control: Documents can only be downloaded by clients through their secure client profile. This restricted access ensures that only authorized users can retrieve their documents.
Compliance: This retention policy ensures compliance with IRS regulations and provides ongoing support for your tax matters. The 10-year retention period aligns with standard tax record keeping requirements and professional standards in the tax preparation industry.
Data Protection: By using our services, you acknowledge and agree to this document retention policy, which is designed to protect your information while maintaining compliance with applicable laws and regulations.
6. Service Availability
While we strive to maintain high availability of our services, we do not guarantee uninterrupted access. We may temporarily suspend services for maintenance, updates, or other operational reasons.
We will provide reasonable notice of planned maintenance and work to minimize service disruptions.
7. Fees and Payment
Service fees are clearly communicated before service provision. Payment is due upon completion of services unless otherwise agreed in writing.
We reserve the right to modify our fee structure with appropriate notice to clients.
8. Limitation of Liability
Sureway Tax Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.
Our total liability shall not exceed the amount paid by you for the specific service in question.
9. Disclaimers
Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose.
While we strive for accuracy, we cannot guarantee that our AI-powered services will be error-free or suitable for all tax situations.
10. Intellectual Property
All content, features, and functionality of our services are owned by Sureway Tax Solutions and are protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, or create derivative works without our express written consent.
11. Termination
We may terminate or suspend your access to our services at any time, with or without cause, with or without notice, effective immediately.
Upon termination, your right to use the service will cease immediately.
12. Governing Law
These terms shall be governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict of law provisions.
13. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.
Your continued use of our services after changes constitutes acceptance of the modified terms.
14. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Sureway Tax Solutions
A division of Selective Asset Holdings LLC
Phone: 702-664-0009
Email: info@surewaytaxsolutions.com
Las Vegas, NV